At MAGICO, we aim to deliver your order as quickly and smoothly as possible. This Shipping Policy outlines the processing, shipping, tracking, and delivery terms applicable for all orders within India.
🕒 Order Processing Time
- All orders are processed and dispatched within 1–2 business days from our warehouse.
- Orders placed on weekends or public holidays are shipped on the next working day (usually Monday).
📦 Estimated Delivery Timeline
We offer two types of shipping options across India:
🚀 Fast Shipping
- Delhi-NCR: Delivered within 3–4 business days after dispatch
- All Other States: Delivered within 4–6 business days after dispatch
🚛 Flat Shipping
- North India: Delivered within 5–6 business days after dispatch
- All Other States: Delivered within 6–8 business days after dispatch
Please note that delivery timelines are estimated and may vary slightly due to factors beyond our control (e.g., remote locations, courier delays, weather).
📍 Order Tracking
Once your order is dispatched, you will receive an email and/or SMS containing your tracking number and a link to the courier’s website.
If you do not receive your tracking details within 2 working days, please:
- Call us at: 📞 +91 9638666602
- Email us at: 📧 support@magico.bytechat.co.in
💰 Shipping Charges
Shipping charges vary based on your location, shipping method, and the items ordered.
➡️ Check your Order Summary during checkout to view applicable shipping charges for each item.
❌ Failed Delivery Attempts
If a delivery attempt fails due to:
- An incorrect address
- Unavailable recipient
- Or if the order is refused upon delivery
Then:
- The parcel will be returned to us.
- Shipping charges (forward and return) will be deducted from your refund amount.
🏢 Delivery Carriers We Use
We partner with trusted courier services to ensure secure and timely delivery:
- DTDC
- Bluedart
- Delhivery
- Xpressbees
- Ekart
- Shadowfax
- India Post
- ATS
📦 On Delivery: Check Your Package
Upon receiving your parcel:
- Inspect the package carefully before accepting it.
- If the package appears damaged or tampered, you must:
- Refuse delivery, OR
- Accept with a “Damaged” signature and contact our support team the same day.
🚫 Bank Holidays Notice
Deliveries are not made on Indian bank holidays. Your package will be delivered on the next working day.
If you have any further questions or concerns regarding shipping, feel free to reach out to our customer care team.
🔗 Need Help?
📞 +91 9638666602
📧 support@magico.bytechat.co.in
📍 MAGICO – Minarch Tower, Sector 44, Gurugram, Haryana – 122003