Effective Date: 15-Mar-2024
Welcome to MAGICO (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website [www.magico.bytechat.co.in] or interact with our products and services.
📌 1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Shipping & billing addresses
- Payment information (processed securely via third-party providers)
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
c) Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
📌 2. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Send order updates, confirmations, and invoices
- Provide customer support
- Improve our website, services, and user experience
- Send promotional offers, newsletters (with your consent)
- Prevent fraud and secure transactions
📌 3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., courier services, payment gateways)
- Legal authorities, if required to comply with applicable laws or protect our rights
- Marketing tools (like email platforms) only with your consent
📌 4. Payment Security
We use secure payment gateways like Razorpay, Paytm, UPI, Online Account Transfer for safe transactions. We do not store your card or UPI details on our servers.
📌 5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications
- Request data portability
- File a complaint with your local data protection authority
To exercise your rights, please contact us at:
📧 support@magicobytechat.co..in
📌 6. Data Retention
We retain your data only as long as necessary for order processing, legal obligations, or customer service — unless you request deletion.
📌 7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
📌 8. Children’s Privacy
We do not knowingly collect personal data from children under 13. If we learn that we have done so, we will delete the data immediately.
📌 9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with the revised date.
📌 10. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to:
📧 Email: support@magico.bytechat.co.in
📍 Address: Minarch Tower, Sector 44 Road, Sector 44, Gurugram, Haryana – 122003
📞 Phone: +91-9643335549